**** In the Summertime (May thru October), we ship only to the cooler area, which is Anchorage, and the surrounding cities.
Please check your local weather forecast.
If the daytime high temperature is over 65°F, please wait until it would get cool.
SH fee is $19.90 for USPS or FedEx.
USPS Priority is for Alaska, and it takes one to several days depending on the location.
If you know only FedEx will deliver to your address, please let us know using the 'note' section when you order.
Otherwise, we will ship through USPS.
We do this way because, for many locations in Alaska, FedEx will re-assign the shipment to USPS and it will take one or several more extra days.
For the lower 48 states, we are using FedEx's 2day service.
We ship your order ASAP, typically within two business days.
Due to the sensitivity of the product, it should not be left outside or in the mailbox, especially in warm weather.
Please provide an address where chocolate can be received by someone directly.
Should the temperature in the recipient’s area be of concern, an ice pack will be included.
Because of the temperature concern, we will ship only Monday, Tuesday, and Wednesday.
To make sure to ship on Wednesday, please complete the order Monday or Tuesday.
If we see a daytime high temperature is over 70°F, we might need to cancel the order and the money will be refunded because adding ice might not be enough.
An email notification with a tracking number will be sent automatically from FedEx or USPS.
Please provide the sender's mobile number, so we can communicate easily if we ever need it.
*** We don't use eggs, which means you can keep them at room temperature for 2~3 weeks without seeing any differences.
Just avoid a temperature over 75°F.
It will start to lose its shiny beauty gradually if it's too warm.
Cocoa butter will keep this striking beauty at under 70° F.
If you have any questions, please call us at (907) 802-9411 Aurora Chocolate.
